Vordruck Kundenzufriedenheit

FMC Technologies ist ständig bestrebt, die Qualität unserer Systeme sowie den Service zu verbessern. Um das zu erreichen, brauchen wir Ihr Feedback. Benutzen Sie bitte diesen Vordruck, um uns zu sagen, wie Sie FMC Produkte und Service bewerten, bzw. was wir besser machen können. Danke.
* - Denotes a required field

1. What type of vehicles are in your system?*

Type 1

Type 2

2. What type of guidance does it have?
3. How many vehicles are in the system?*
4. What industry are you in?
5. How old is the system?* years
Please use 1(bad/dissatisfied) through 5 (excellent/exceeded expectations) as the rating system for the questions in which your rate FMC Technologies and our products.
6. Please rate the overall performance of the system.

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5
7. Please rate the usefulness of the features of the systems

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5
8. Please rate the product quality.

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5
9. Please rate the product knowledge of the FMC Technologies personnel.

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10. Please rate the responsiveness of the FMC Technologies personnel

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11. Please rate the availability/delivery of the system of parts.

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12. Please rate the competitiveness of the pricing structure.

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13. Who performs maintenance on the system?
14. Please rate the documentation that came with the system.

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15. Please rate any training that you have attended on the system.

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16. What do you like most about the system?
17. What is the part that you would change?
18. Please provide any additional comments.
19. If you would like us to call you to discuss this in more detail, please provide your name and phone number.

Name

Phone


 

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